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Cancellation and Refund Policy - S MOTILAL
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Cancellation Policy

Cancellation Window: All cancellations must be received within 5 hours from the time of order placement.

Cancellation Process: To cancel an order, please contact our customer support team at 9712002828 or smotilal1906@gmail.com. Provide your order number and reason for cancellation.

Cancellation Confirmation: We will email you a confirmation after your cancelation request.

Exceptions: Some orders—such as custom-made goods or things on sale—may have varying cancellation rules. For explanation, kindly refer to the particular product specifications or customer service contact.

Refund Policy

Return Window: All returns must be received within 7 days from the date of delivery.

Return Conditions: Items must be unspoiled, unworn, and with all tags and packaging still on.

Return Process: To request a refund, please contact our customer support team at 9712002828 or smotilal1906@gmail.com to obtain a return authorization number.

Return Shipping: Unless the return results from a product flaw or fault on our end, the client bears return shipping expenses.

Refund Methods: Refunds will be handled from the original payment source. Kindly let processing time allow the refund to show on your statement.

Refund Timeframes: Refunds typically take [number] business days to process.

Additional Notes

Damaged or Defective Items: Should you get a damaged or faulty goods, kindly get help right away from customer care. We will specify directions for returning the item and handling a replacement or refund.

Sale Items: Sale items are typically final sale and cannot be returned or exchanged.

Custom Orders: Custom orders are generally non-refundable. Please review the specific terms for your custom order.

Gift Cards: Gift cards cannot be refunded. If you got a gift card and feel letdown by the item, do get in touch with the gift sender personally.